Last updated: 09/12/2025

 

Website: www.lottiehartigankinesiology.co.uk

Business: Lottie Hartigan Kinesiology (“we”, “us”, “our”)

 

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1. Introduction

 

These Terms & Conditions (“Terms”) govern your use of www.lottiehartigankinesiology.co.uk (the “Website”) and your purchase and participation in any online courses, digital downloads, or related services (“Online Courses”). By accessing the Website or purchasing an Online Course, you agree to be bound by these Terms. If you do not agree, please do not use the Website or purchase our products.

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2. Eligibility

 

You must be at least 18 years old to purchase or participate in any Online Course. By completing a purchase, you confirm you meet this requirement.

 

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3. Online Courses

 

3.1. Digital Products

Our Online Courses are delivered digitally and may include pre-recorded video, audio, PowerPoint presentations, live or pre-scheduled Q&A sessions, and downloadable resources.

 

3.2. Access Period

Access to your purchased Online Course is granted for 1 year from the official release date, unless otherwise specified at checkout.

 

When your access period expires, you will no longer be able to view any course content. Continued access will require repurchasing the course at the current price.

 

Access may be suspended or permanently removed without refund if you breach these Terms.

 

3.3. Personal Use Licence

Your purchase grants you a non-transferable, single-user licence. All course content - including videos, slides, voiceovers, downloads, and login details - must not be shared, copied, distributed, or made accessible to anyone other than the purchaser.

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Sharing login details or allowing others to access the course will result in immediate and permanent removal of access with no refund.

 

3.4. Security & Login Monitoring

 

For the protection of our content, we use security technology that monitors login patterns to detect shared or unauthorised access. Accounts found to be accessed by multiple users or devices in a manner that suggests sharing will be suspended or terminated without refund.

 

3.5. Pre-Sale Courses

 

If you purchase a course on pre-sale, you agree that:

• You will receive access when the course officially launches.

• Content may be released gradually (e.g., one module per week).

• The no-refund policy applies to all pre-sale purchases from the moment payment is completed.

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4. No-Refund Policy

 

4.1. Strict No-Refund Policy

All sales of Online Courses are strictly non-refundable. This includes pre-sale purchases.

 

4.2. Digital Goods Acknowledgement

By purchasing an Online Course, you understand and agree that:

• You are buying digital content and/or pre-sale access.

• Under UK consumer law, digital content becomes non-refundable once access is granted or a pre-sale agreement is confirmed.

• You will not initiate a chargeback or payment dispute. Doing so is a breach of these Terms.

 

4.3. Limited Exceptions

Refunds will only be considered if:

• A duplicate purchase was made accidentally and verified by us; or

• A complete, ongoing technical fault on our side prevents access, and the issue cannot be fixed within a reasonable timeframe.

 

4.4. No Guarantee of Results

We do not guarantee specific outcomes, improvements, or client results from completing any Online Course.

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5. Payment

 

All payments must be made in full at the time of purchase using the methods available on the Website. Prices may change at any time but will not affect purchases already completed.

 

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6. Intellectual Property

 

All course content - including text, videos, audio, graphics, downloads, and branding - is protected by copyright and owned by us. You may not reproduce, share, distribute, or modify any content without our written permission.

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7. User Responsibilities

 

By using the Website and Online Courses, you agree not to:

• Share your login details or course content with others

• Attempt to download or duplicate content in ways not permitted

• Interfere with the Website or course delivery

• Misrepresent your identity

• Upload or transmit harmful content

• Attempt to bypass our security or access-monitoring technology

 

 

Any attempt to share access or circumvent our systems will result in immediate removal of access with no refund.

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8. Disclaimer

 

All information provided through our Online Courses is for educational purposes only and does not constitute medical, diagnostic, or therapeutic advice. You are responsible for ensuring that any techniques or knowledge gained are applied safely and appropriately within your scope of practice.

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9. Limitation of Liability

 

To the fullest extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential losses

• Loss of income, business, data, or opportunities

• Outcomes or results from applying course content

 

Your statutory rights are not affected.

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10. External Links

 

Our Website may contain links to third-party websites. We are not responsible for their content, practices, or policies.

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11. Termination

 

We may suspend or terminate your access to any Online Course at our discretion if you breach these Terms. No refund will be issued in such circumstances.

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12. Changes to These Terms

 

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Website indicates acceptance of the updated Terms.

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13. Contact Information

 

For questions regarding these Terms:

 

Email: lottiehartigankinesiology@gmail.com

Website: www.lottiehartigankinesiology.co.uk

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